Returns & Refunds

We stand behind our product—and we want you to feel good about trying it. But we get it: sometimes things don’t go as planned.

All Sales Final

Due to the personal nature of our product and strict safety regulations, all sales are final. We do not accept returns or exchanges.

Damaged or Incorrect Orders

If your product arrives damaged, defective, or not what you ordered, email us at info@meetsuppose.com within 7 days of delivery.

Please include:

—Your order number
—A clear photo of the product and packaging
—A quick description of the issue

We’ll review your request and make it right.

Lost Packages

If your package says “delivered” but didn’t actually show up:

—Double-check with neighbors or your building’s mail area
—Wait 24 hours (carriers sometimes scan early)
—Then email us

We’ll do our best to help. Suppose is not responsible for stolen packages, but we’ll work with you on a solution where possible.

Shipping Delays

Once your order leaves our hands, it’s in the care of the shipping carrier. Delays happen (especially during holidays or in certain states), and we appreciate your patience.

Questions?

We’re real people and we actually check our inbox. Reach out anytime at info@meetsuppose.com